Talk to us

Questions about sizing, warmth ratings or an order? The fastest answer is usually Shopee chat.

Shopee chat

Fastest route, and it keeps your order details attached to the conversation.

Open our Shopee store →

Email

For wholesale, press or anything that needs attachments.

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In store

Come and try things on before you buy.

Store details and directions →

Before you message us

A few things we get asked constantly — the answers may save you a wait:

  • Which jacket for my trip? Check the temperature rating on each product against the forecast for your destination. Our warmth guide explains the ratings.
  • What size am I? Asian sizing runs smaller than European. See the size guide.
  • Where is my order? Track it in the Shopee app under My Purchases — that has live courier updates we don't.
  • Do you have stock? The live stock count sits on the Shopee listing.

Wholesale and bulk orders

We supply tour groups, companies and schools sending people somewhere cold. For quantities above 20 pieces, email us with the destination, dates and rough sizes and we'll put a quote together.

Registered office

HH Ecommerce (M) Sdn Bhd (202201048200 / 1493879-P)
Add the registered business address here